Cookie Policy
Cookie Policy Last updated : 29/11/2023 This Cookie Policy (Policy) provides you with information about the use of technologies that store or access information on your device like cookies by Panasonic Corporation, having its registered office at 1006, Oaza Kadoma, Kadoma City, Osaka Prefecture 571-8501, Japan (referred to as “we”, “us” or “Panasonic”) and certain permitted third parties that provide content, advertising, or other functionalities when you visit our website. For convenience these technologies are all referred to as “cookies”. This Policy explains what cookies are, which types of cookies we use and what our legal bases are. It also provides you with information on how your personal data (if any) is used, what your rights in relation to cookies are under the EU General Data Protection Regulation (GDPR) and how you can contact us if want to exercise your rights or have a complaint. This Policy lists which cookies are placed and used, for which purposes and for how long these cookies last. In addition, this Policy describes how you can manage and delete cookies. For further information on our privacy practices, please read through the following sections: 1. What are cookies? 2. Which types of cookies do we use and what are our legal bases? 3. How do we and certain permitted third parties use cookies and process your personal data and what are your rights? 4. Which cookies are placed and used by whom, for which purposes and how long do they last? 5. How can you manage and delete cookies? 6. Contact us 7. Changes to this Policy 1. What are cookies? Cookies are small text files which are stored on your device when you visit our website and act as an identifier. They allow our website to recognize your device when it interacts with and returns to our website, particularly when you are using the same browser as you did when you last visited our website. Depending on their function and purpose cookies are classified as essential, performance, functional and advertising cookies. For more information on this, please see section 2. In addition, cookies are classified either as first party or as third party cookies. First party cookies are placed by us whereas third party cookies are placed by a third party website while you are visiting our website. For more information about the relevant third parties please see section 4. Cookies can be either session or persistent cookies depending on their duration. Session cookies are temporary cookies that last only for the duration of your visit to our website and are deleted when you close your browser. In contrast, persistent cookies are created upon your visit to our website and remain on your device after you close your browser or restart your device until expiry date unless you delete them before the expiry date; they are active when you return to our website. 2. Which types of cookies do we use and what are our legal bases? We use the following categories of cookies on our website: 2.1 Essential cookies These cookies are essential to make our website work or to provide necessary functions relating to the services you request or to enable communications. They allow us to provide you with a seamless internet experience. We also use them for security purposes. 2.2 Performance cookies These cookies analyze, how you use our website to improve the way our website works for you and for other visitors to our website. They enable us (and our third party service providers) to recognize and count the visitors and see how visitors move around our website when they are using it. We use them to understand which pages are popular with visitors. This helps us to improve how our website works by, for example, ensuring that you can easily find what you are looking for and to overall enhance visitors’ experience on our website. 2.3 Functional cookies These cookies allow us to provide enhanced functionality and personalization. They enable the website to remember settings and choices you have made like e.g. your preferred language so that you do not have to do this over and over again when you visit our website. 2.4 Advertising cookies These cookies allow us to monitor and to improve the efficiency and relevance of advertising so that we can serve you with tailored advertising that corresponds with your interests. They enable different advertising related functions. 2.5 Consent cookies These cookies store your consent and preferences in relation to the use of cookies and allow us to fulfill our accountability obligations under the GDPR. 2.6 Our legal basis We rely on our legitimate interests for processing personal data collected through our first-party essential cookies. These cookies are strictly necessary for our website to work and allow us to provide the visitors to our website with the services they request, to enable communications, or to comply with security obligations under the applicable data protection law. All other non-essential cookies will only be used with your consent. 3. How do we and certain permitted third parties use cookies and process your personal data and what are your rights? 3.1 Cookies owned and placed by Panasonic To the extent that our first-party cookies and the data we collect with them, qualify as personal data we determine the means and purposes of such processing and are the data controller as defined in the GDPR. Such processing takes place in accordance with our online Privacy Policy [https://aquarea-service.panasonic.com/installer/policyPrivacy] that applies in addition to this Cookie Policy. We encourage you to read our Privacy Policy where you can find more about e.g.: - how we use and protect your personal data collected through cookies (if any); - your data protection rights; if you are based in the EU/EEA these include the right to access your personal data and obtain a copy thereof, the right to request the correction or update of any inaccurate personal data, the right to object to or restrict the processing of your personal data under the conditions set out in the GDPR and the right to request the erasure of your personal data under certain conditions; - if you are based in the EU/EEA how you can file a complaint with the competent supervisory authority, https://edpb.europa.eu/about-edpb/board/members_en; - how long will we store/keep your personal data; - to whom and where we disclose your personal data; and - the existence of automated decision-making and, where this is the case, useful information on the underlying logic and the importance and consequences of the processing. 3.2 Cookies owned and placed by permitted third parties On our website we have integrated links to third party websites, plug-ins and applications e.g. for marketing purposes and, for example, to allow you to easily share content in social media networks. We have no control over these third party websites’ use of those cookies and refer to their Privacy Policies for further information on how they use these cookies. For more information on the third parties please see section 4. 4. Which cookies are placed and used by whom, for which purposes and how long do they last? The following table lists all cookies in use on our website. We will update this table as our website changes and evolves. 4.1. Essential cookies ・Cookie easy_login_token ・Purpose Generate a token when using "easy login" ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to realize easy login. ・Duration 14day ・Cookie generateddate ・Purpose Record the creation date of the token when using "easy login" ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to realize easy login. ・Duration 14day ・Cookie accessToken ・Purpose Generate system use token ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to identify the user. ・Duration 33day ・Cookie selectedGwid ・Purpose Record "selected communication adapter ID" ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to identify selected communication adapter ID. ・Duration 33day ・Cookie selectedDeviceId ・Purpose Record "selected A2W device ID" ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to identify selected A2W device ID. ・Duration 33day ・Cookie enduserId ・Purpose Record "end user ID" ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to identify end user ID. ・Duration 33day ・Cookie JSESSIONID ・Purpose General purpose platform session cookie, used by sites written in JSP. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to maintain an anonymous user session by the server. ・Duration End of browser session ・Cookie AWSALBCORS ・Purpose This cookie is managed by AWS and used for load balancing. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection Used by load balancers to route requests from the same client to the same target. ・Duration 6day ・Cookie AWSALB ・Purpose This cookie is managed by AWS and used for load balancing. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection Used by load balancers to route requests from the same client to the same target. ・Duration 6day ・Cookie OptanonAlertBoxClosed ・Purpose To record that the user has closed the cookie information notice. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. ・Duration 364day 4.2. Functional Cookies ・Cookie OptanonConsent ・Purpose To store information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. ・Duration 364day 4.3. Performance Cookies ・Cookie _ga ・Purpose To calculate visitor, session and campaign data for the sites analytics reports. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. ・Duration 729day ・Cookie _ga_<container-id> ・Purpose To identify a user's session. ・Placed by Panasonic ・Used by Panasonic ・Data collected and purpose of collection This cookie is used to maintain user's session. ・Duration 729day 5. How can you manage and delete cookies? 5.1 Except for essential cookies you can change your preferences and withdraw your cookie consent at any time by navigating to “cookie settings”. 5.2 You can manage and delete non-essential cookies by changing your browser settings. The methods for doing so vary from browser to browser. You can obtain information on how to manage and how to delete cookies for the most popular browsers by following these links: - Chrome <https://support.google.com/chrome/answer/95647?hl=en> - Edge <https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09> - Firefox <https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies> - Internet Explorer <https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d> - Opera <https://help.opera.com/en/latest/web-preferences/#cookies> - Safari <https://support.apple.com/en-gb/guide/safari/sfri11471/mac> For further information on how to manage and delete cookies, please visit https://www.allaboutcookies.org/ 6. Contact us If you have any questions about how we as the controller of your personal data (if any) use cookies on our website or would like to exercise your rights, you can contact us at:heatingandcooling.customerservice@eu.panasonic.com 7. Changes to this Policy We may from time to time make changes to this Policy which was first published on August 2021. Changes to this Policy will be published on our website and will be effective as of the date of publication. Please check the beginning of this policy for the last update date of the policy. If the changes materially alter how we use cookies, we will post a notice on our website and request your consent again for the use of cookies. Please check back frequently to any updates or changes to our Cookie Policy.